News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Latest Headlines

in Local

Ridership on Maine-Nova Scotia Ferry up 26 Percent in June

NOVA FERRY ARRIVES

The company that operates Maine-to-Nova Scotia ferry service says ridership in June was 26 percent higher than the same month last year.

in Local

Police: 3 Men Arrested in Connection With Burglary Spree

GENERIC JEWELRY

Police say three men have been charged in connection with a string of business burglaries in three Maine towns.

in Local

Declaration of Independence Signer Being Remembered

DECLARATION OF INDEPENDENCE

A signer of the Declaration of Independence is being remembered with a granite memorial stone and bronze plaque.

in Local

$1,000 Reward Offered in Norridgewock Jewelry Theft

GENERIC JEWELRY

A $1,000 award is being offered for information leading to the arrest and conviction of whoever broke into a Norridgewock home in April and stole about $10,000 worth of jewelry.

in Local

Owner of Maine Inn Made $900,000 Through Essay Contest

WGAN-100x100

State police say the owner of a Maine inn who held an essay contest to give away her business made more than $900,000 through the endeavor

Tweets

  • 19h
  • 19h
  • 21h
  • 22h
  • 22h
  • 22h
  • 23h