News

Obamacare website stalls as deadline looms

Obamacare website stalls as deadline looms

HEALTHCARE HURDLES:It will take years to determine whether the law will accomplish its mission of creating stable insurance markets that can help a significant number of America's nearly 50 million uninsured gain health coverage, experts say. Photo: Associated Press

WASHINGTON (Reuters) – The website for people to enroll in U.S. private health insurance faced some delays on Monday, just hours before the deadline for the first year of enrollment under the healthcare law.

The HealthCare.gov technology team has begun bringing the site back on line gradually after it found a software bug during their monitoring of the site and fixed it during the regular maintenance window, representatives for the Department of Health and Human Services said in a statement.

A spokeswoman said the site was functioning again.

The agency said the website, which has been plagued by controversial technical problems since it launched in October, “has handled record consumer demand well. “Over the weekend, the site saw 2 million visits,” the government said, and more than 8.7 million visits during the past week.

HealthCare.gov launched in October and quickly crashed. It worked intermittently until a technology overhaul had it working relatively smoothly by December. While the consumer facing part of the site has been working in recent months, there are still some parts of the back-end systems that remain unbuilt.

Americans have until midnight on Monday to obtain health insurance under President Barack Obama’s healthcare law known as Obamacare or else face fines. The administration has softened the deadline to accommodate those who attempt to apply for coverage by Monday night but run into technology issues.

Efforts to access the website Monday morning first generated a message saying “the system isn’t available at the moment” due to “maintenance.” A later attempt cited a delay because of a heavy number of visitors, but then allowed a visitor to start creating an account.

In the statement, representatives for the department said people who visit the insurance exchange website can leave their contact information and enroll online later, or call a hotline to complete their applications.

They said that consumers will be invited back in when the system is available.

On Sunday, the Centers for Medicare and Medicaid Services, the agency charged with overseeing the website, said the online exchange has seen a rush of potential enrollees as the deadline window closes.

The government has said that more than 6 million people have enrolled for healthcare through the website.

(Reporting by Susan Heavey and Caroline Humer in New York; Editing by Bill Trott, Chizu Nomiyama and Sofina Mirza-Reid)

Latest Headlines

in Local

University of Maine Pressed to Serve More Local Food

WGAN IMAGE

A group of Maine food producers and organizations is pressing the University of Maine System to serve more locally grown food to students and staff.

in Local

Planned Parenthood: No Tissue Donations in NNE

WGAN IMAGE

Planned Parenthood clinics in Maine, Vermont and New Hampshire say they don't donate fetal tissue for research, even though they say it's legal to do so.

in Local

Maine Landlord Pleads Not Guilty to Charges in Deadly Fire

Noyes St Fire

The owner of a Portland apartment house where six tenants died in a Nov. 1 fire has pleaded not guilty to manslaughter.

in Local

2 Remain Hospitalized After Boats Collide on Maine Lake

WGAN IMAGE

Maine wardens say two children remain hospitalized following a collision between two boats on Thompson Lake that sent eight people to the hospital.

in Local

Transient Fires Pellet Gun Outside Portland Office Building

WGAN IMAGE

Police say a transient is in custody after firing several shots from a high-powered pellet gun at a security guard outside a downtown building in Maine's largest city.

Tweets

  • 44h
  • 45h
  • 46h
  • 62h
  • 63h
  • 64h
  • 64h