We speak with Nikki Williams, Program Director, 211 Maine.  Maine Legislature voted to recognize February 2024 as 211 Maine Month with bipartisan support. Finding help for complex needs like shelter, food access, substance use, and mental health can be hard for many Mainers. Fortunately, there is a Maine-based resource that can help.

“Since 2006, 211 Maine has proven to be a critical resource,” said Sen. Stewart. “In addition to its regular functions, 211 Maine assisted the people of Maine during the tragic Lewiston shooting to find help and again during the December windstorms to help our communities report damages. I am proud to sponsor this Joint Resolution to recognize the program.”

211 Specialists are based in Maine and available 24 hours a day, seven days a week by texting a Maine zip code to 898-211 or by dialing 211. 211 Maine is also served by a telephone interpreter service. Anyone can dial 211, press 6, say the preferred language, and a specialist will connect to an interpreter on the call.