News

Maine utility to launch $6M compensation fund for customers

Maine utility to launch $6M compensation fund for customers

Photo: 560 WGAN Newsradio


PORTLAND, Maine (AP) Central Maine Power is launching a plan to include a $6 million fund to compensate customers impacted by unresolved bill disputes.

The company filed the request to the Public Utilities Commission on Wednesday. The plan is an effort to restore consumer confidence after reports of customers receiving bills 50% higher or more.

The Portland Press Herald reports the utility’s proposal also includes troubleshooting high-use complaints in a partnership with Efficiency Maine.

The utility has appointed the commission on how to compensate residential customers as well as approving the fund in lieu of a financial penalty proposed by the agency’s staff this year.

The investigation into the utility was prompted after more than 100,000 customers received inaccurate bills following the roll out of the new billing system in October 2017.

Latest Headlines

22 hours ago in Local

Graham Platner campaign manager resigns after controversial posts online resurface

Campaign Director Genevieve McDonald resigned from her post as campaign director yesterday, saying that the views expressed by Platner weren't values she could stand behind.

1 day ago in Local

Judge sentences Maine man to 38 years for the killing of his stepson

An Oxford man was sentenced Friday to 38 years behind bars for the killing of his stepson.

1 day ago in Local

Wardens offer $3,000 reward after lynx found dead in Aroostook County

Maine Game Wardens are offering $3,000 for information about the illegal killing of a Canada lynx.

2 days ago in Local

High Trails at Baxter State Park Closed for Season

The closure includes Owl Trail, which is the northernmost section of the Appalachian Trail

2 days ago in Local

New York Man Tracked Down For Maine Murder

Maine State Police say the investigation is ongoing.