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PUC: Central Maine Power complaints will be resolved on case-by-case basis

PUC: Central Maine Power complaints will be resolved on case-by-case basis

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HALLOWELL, Maine (AP) The Maine Public Utilities Commission is assuring Central Maine Power customers with billing problems that each complaint will be addressed despite a finding by the PUC staff that there was no systemic billing problem.

The MPUC Consumer Assistance and Safety Division said the staff conclusion doesn’t mean complaints will be ignored.

Division Director Derek Davidson said every complaint is being investigated on a case-by-case basis.

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