News

Utilities Commission Won’t Elevate CMP Billing Investigation

Utilities Commission Won’t Elevate CMP Billing Investigation

Photo: clipart.com


PORTLAND, Maine (AP)   The Maine Public Utilities Commission says it won’t elevate the investigation into Central Maine Power’s problems with its billing system.

The Portland Press Herald reports the PUC disagreed with Public Advocate Barry Hobbins’ call to pursue a “full investigation.”

PUC spokesman Harry Lanphear says the commission’s summary investigation will be “thorough and comprehensive.” Lanphear says the commission will decide whether further action is needed.

CMP’s problems include customers seeing double usage on their bills with no cost and enrollment issues with auto-pay. Records show the company knew about the issues.

The utility switched to the new system in October 2017, the same time a windstorm knocked out power to thousands of customers.

CMP spokeswoman Gail Rice says the company is cooperating with the investigation.

Latest Headlines

2 hours ago in Local

Aroostook County Democrat is Latest Candidate to Run for Sen. Collins Seat

He becomes the eighth Democratic candidate to oppose Collins

10 hours ago in Local

Collins, King Vote for Failed Plan to Block Govt Shutdown

Senator King notably broke with Democrats, whom he typically sides with, to back the spending plan.

10 hours ago in Local

Maine Man Pleads Guilty to Trafficking Whale, Bird Parts

The man was investigated as part of the U.S. Fish and Wildlife’s Operation Raw Deal.

13 hours ago in Local

Anthem requests extension of deadline as negotiations with Northern Light stall

A spokesperson for Anthem insurance says the company has requested that Northern Light Health extend a deadline for reimbursement negotiations.

13 hours ago in Local

Lockdown lifted at SMCC in South Portland after police respond to person in crisis

A lockdown and shelter-in-place order has been lifted at Southern Maine Community College in South Portland.