News

Maine call center will stay open after attempts to close it

Maine call center will stay open after attempts to close it

Photo: 560 WGAN Newsradio


AUGUSTA, Maine (AP) — A Maine call center will stay open for another year after local lawmakers urged the state to reconsider a plan to move its employees to another location an hour away.

Health Commissioner Jeanne Lambrew said the lease at the Wilton center will continue as long as the landlord fixes spacing issues, and repairs ventilation and security doors in the building, The Bangor Daily News reported Wednesday.

But vacant jobs at the call center will move to Lewiston due to crowding concerns. Next year, the health department will reevaluate whether it’ll renew the lease at the same location, Lambrew said.

In 2019, the call center was opened to address questions about Medicaid, and partially addressed job losses after the Barclays call center closed in the same year.

At the start of the coronavirus pandemic, the center also grew to begin case notification and contact tracing.

Sen. Russell Black, R-Wilton, one of the lawmakers who advocated for the call center to stay open, said that the state’s decision was an example of its willingness to protect rural workers.

Latest Headlines

5 hours ago in Local

Maine Legislature Passes Bill to Study Costs of Climate Change

The bill passed mostly on party lines this week

7 hours ago in Local

Judge Gives DOJ Access to Maine Sports Rosters, But Not List of Transgender Athletes

The judge questioned the motivation of the federal request for information on transgender athletes.

10 hours ago in Local

Motorcyclist killed in 3-vehicle crash in Raymond

A motorcyclist was killed in a three-vehicle in crash in Raymond on Monday evening.

10 hours ago in Local

New data show most ICE detainees in Maine immigration sweep did not have criminal convictions

New data shows only a fraction of nearly 200 people arrested during January’s immigration enforcement surge in Maine had criminal convictions.

21 hours ago in Local, National

A Build America, Buy America law is causing construction delays

It has a catchy name — Build America, Buy America — and the lauded goal of bringing manufacturing jobs back…